Privacy Policy

1. Our Privacy Commitment

At FINESSE FASHION BY DHANI ("ffbydhani.com"), we respect the privacy of our distinguished clientele. This Privacy Policy details how we collect, use, process, and safeguard your personal information when you browse our boutique or order couture pieces.

2. Information We Collect

We only collect data essential for fulfilling your couture experience:

• Personal Identifiers: Name, email address, telephone contact, and delivery addresses.
• Transaction Data: Details of orders placed, payment status, invoice records, and shipping manifests.
• Technical & Browsing Data: IP address, browser type, device information, and site interaction cookies used strictly to enhance shopping performance.

3. Payment Information & Razorpay Security

All online payments conducted on ffbydhani.com are securely processed via Razorpay Payment Solutions.

We do not collect, store, or view sensitive payment card numbers, UPI PINs, or net banking access credentials on our servers. Razorpay adheres to the highest level of security standards (PCI-DSS Level 1 Compliant), guaranteeing 256-bit SSL encryption for every transaction.

4. How We Use Your Information

Your data is utilized strictly for:

• Dispatching and delivering your garments via verified courier partners.
• Sending SMS and email notifications regarding order tracking and invoice receipts.
• Providing bespoke client concierge styling and addressing return/exchange requests.
• Fraud prevention and regulatory tax compliance under Indian commerce laws.

5. Third-Party Data Sharing

We never sell, lease, or monetize client personal data to third parties. Information is shared solely with vetted logistical and operational partners necessary to fulfill your order:

• Payment Partners: Razorpay (Payment Gateway).
• Logistics Partners: BlueDart, Delhivery, DTDC, and India Post for doorstep delivery.
• Statutory Authorities: If required by applicable Indian law, court subpoena, or tax regulation.

6. Cookies Policy

Our website uses session cookies to preserve items in your shopping bag, maintain account logins, and recognize returning clients. You can disable cookies in your browser settings, though certain checkout functions may become unavailable.